Refund & Cancellation Policy

Last updated: September 24, 2026

1. One-time digital products (Starter Kit, Country Finder $29, Portugal D7 Course $67)

We want you to find real value in these products. If you're not satisfied:

• Starter Kit / Expat Move Workbook: currently offered free — nothing is charged, so there is nothing to refund. If we ever sell a paid Starter Kit edition, purchases will carry a 14-day, no-questions-asked refund window: email theexpatmath@gmail.com with your order confirmation.
• Country Finder ($29): if your personalized report doesn't give you a clear answer on whether you can retire in your #1 country, email theexpatmath@gmail.com within 14 days of receiving your report for a full refund.
• Portugal D7 Course ($67): if the course doesn't answer the specific questions you had about your D7 income, documents, or timeline, email theexpatmath@gmail.com within 14 days of purchase for a full refund.

How refunds are processed: checkout for our paid products runs through Whop, our payment processor and merchant of record. Whop emails you a receipt at the time of purchase. To request a refund, email us (not Whop) at theexpatmath@gmail.com — we review and approve the request, then issue it back to your original payment method through Whop. Because these are digital products, requests are reviewed case-by-case rather than through an automated return process. We aim to respond within 5 business days, and once approved, refunds are typically returned to your original payment method within 5-10 business days, depending on your bank or card issuer.

2. Community membership (not yet launched — no price set)

The Community is currently a free, no-payment waitlist: joining today does not charge you anything, and we do not collect payment details for it. This section will be filled in with the specific billing, renewal, and cancellation terms once paid membership actually launches with a published price — we won't publish subscription terms for a price that doesn't exist yet. Until then, there is nothing to refund or cancel for the Community.

3. How to request a refund or cancel

Email theexpatmath@gmail.com with your order confirmation (from Whop) or the email address you used to purchase. That will also be how you cancel a Community subscription once paid membership opens, per §2 above.

4. Chargebacks

If you have a concern about a charge, please contact us first at theexpatmath@gmail.com before opening a dispute with your bank or card issuer. We're generally able to resolve refund requests faster directly than through a chargeback, and a chargeback filed without contacting us first can delay resolution.

5. Taxes

Any sales tax or VAT charged on your purchase is calculated and collected by Whop at checkout, and is included in any refund we approve for the corresponding purchase.